July 11, 2007

HowTo: Report a bug

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Filed under: ZenMagick — DerManoMann @ 10:01 pm

No software developer really loves bug reports - still they are an important piece in the game of building good software.

In the context of reporting ZenMagick faults, there are a few things you should include to make a bug report as good as possible:

  1. System information
    This should include the used application software versions (zen-cart, ZenMagick), as well as the system
    software used (PHP, MySQL)
  2. Explain what you did
    Create a simple list of steps that will make it easy to reproduce the error
  3. Attach error logs
    If you have access to the httpd logfiles, attach the logged errors (if any). Alternatively, you can add the following line of code in your local.php file to tell PHP to return error messages to the browser:
    @ini_set("display_errors", false);
    This should allow you to cut and paste error messages from your browser.

Of course, this is not an ideal world, but at least aiming at doing all the things in the list will make it much easier for me to fix the reported bugs.

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